Reports & activity history
Check-in metrics per location and across the business, plus the audit trail of staff actions.
Requires Location Admin (business roll-ups need a business role)
Location reports
Select Reports in the sidebar. Pick a date range (quick ranges like "Last 7 days" or exact dates) to see totals, unique customers, completions, cancellations, no-shows, average wait, busiest hours, and per-service breakdowns — each drilling into the matching ticket list. Resources have their own report (reservations, hours used, per-resource breakdown) under the resource sub-navigation.
Business roll-ups
In the business console, Reports and Resources show the same metrics across every location, with a per-location table.
Activity history
Activity (Admins) is the audit trail: who changed settings, moved tickets, edited customers, invited staff, and when. It's recorded automatically and can't be edited — useful for "who changed this?" questions.
Honest-numbers notes
- No-shows and cancellations are counted separately from completions.
- Flagged (suspected) check-ins are excluded from quota counts.
- Resource reservations are reported separately from check-ins, so neither inflates the other.